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Shop Manager


Date added: 29.11.2017
Salary: 1000 - 1300 AZN
Industry: Management, business and administration
Job type: Full-time
Job location: Baku, Azerbaijan


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Job Responsibilities:

  • To ensure the proper routine and work schedule of staff.
  • To ensure execution of the monthly sales plan by each sales representative.
  • To provide receipt of adequate knowledge of the "Sales Techniques", "Customer Service" and "Product Training" by each sales representative.
  • To ensure the use of sales techniques and customer service standards in the shop.
  • To ensure the growth and quality of the customer base.
  • To ensure a high level of service in the shop.
  • Preparation of the schedule of work and vacations for the subordinate staff.
  • To observe the control over the discipline and diligence of the staff and inform management timely of any misconducts.
  • To observe subordinations in the shop.
  • To plan the working day and conduct the short meetings on organizational issues
  • To divide functionally the tasks and responsibilities among the personnel of the shop.
  • To conduct practical trainings with the staff and determine the methods, theme and plan of training for each trade representative.
  • To use effectively the methods of the professional skills of the company sales in the course of work, as well as to train the young specialists in these methods.
  • To implement the idea of ​​Total Look.
  • To stimulate the dynamics of growth and quality of the customer base, maintain and submit a monthly report on the dynamics of the customer base as a whole and for each trade representative separately.
  • To analyze and prepare reports on stocks of goods in the warehouse of the shop( that is, availability of the relevant assortment by sizes, names, etc.) To fill in the documentation and marketing database.
  • Preparation of monthly report.


  • Helpfulness in communication with customers.
  • Sociability
  • Accuracy
  • Upper Intermediate written and oral communication skills in Azeri, Russian and English
  • Proficiency in MS Office
  • Developing and motivating others
  • Diplomas and certificates / certificates on economic/ trade profile (desirable)
  • 3 years of experience in Retail sphere as a Sales manager or similar position
  • Result oriented

All the interested candidates are requested to send their CVs to, indicating the name of the position in the subject line.

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